Review Management Solicitors in London

Good online reviews on Google and elsewhere are now a valuable commercial currency. They cement existing business relationships and attract new clients – whatever sector you are in. But bad reviews can cause reputational damage to your business and ultimately hit your bottom line. 
At The Social Media Solicitors, our specialist online defamation solicitors help clients manage their online reputation in two ways:

How do I deal with negative reviews that Google will not remove?

Even if you strongly disagree with a particular piece of online criticism, you may not be able to secure its removal. The content might not be defamatory or it may not come under Google’s criteria for removal listed above. In these circumstances the way you respond to the review is crucial.
We help you develop careful, tactful and structured approaches to negative reviewers. Most sites, for example, allow a right of reply. A thoughtful, measured response to a negative review can often effectively reassure other potential customers and take the sting out of any criticism. Alternatively, you could approach the reviewer and suggest a follow-up visit to your business or use of your services to see if you can improve his or her experience.
Every case is different. But in our experience aggressively insisting on the removal of objectionable content or threatening formal legal action often serves very little.